Manage our internal client database and make outbound phone calls to our customers and potential new clients. (An Office Technology/Business Admin/Marketing Degree is highly favorable, but no degree is required)
The Customer Care Coordinator (CCC) will interface with customers and sales representatives to handle both pre-sales and post-sales support functions. They will contact clients for appointments regarding sales opportunities, contract cancellations to determine cause and possible corrective measures, and overall customer satisfaction. The CCC will handle and resolve customer complaints/inquiries in a timely manner, maintain a database of customer records, and assist in marketing activities.
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Contact Us
1-800-633-3673 | info@fordtech.com
Corporate Headquarters
700 Laurel Drive
Connellsville, PA 15425
Pittsburgh Office (DL Clark Building)
503 Martindale Street #130
Pittsburgh, PA 15212
Youngstown/Warren Location
922 Great E Plaza
Niles, OH 44446
Erie Location (formerly Kubinski Business Systems)
4525 W Ridge Rd.
Erie, PA 16506
© 2020 Ford Office Technologies. All Rights Reserved
Contact Us
1-800-633-3673 | info@fordtech.com
Corporate Headquarters
700 Laurel Drive
Connellsville, PA 15425
Pittsburgh Office (DL Clark Building)
503 Martindale Street #130
Pittsburgh, PA 15212
Shenango Valley Location
1920 East State Street
Hermitage, PA 16148
Erie Location (formerly Kubinski Business Systems)
4525 W Ridge Rd.
Erie, PA 16506
814-833-4900
© 2020 Ford Office Technologies. All Rights Reserved