ENTRY-LEVEL IT HELP DESK TECHNICIAN

The IT Helpdesk Technician is responsible for handling first level support of service requests, based at our Customer Location. This relates to all technology, to include: workstations, servers, printers, copiers, networks, and vendor specific hardware and software.

Qualifications:

• Experience in hardware, software, system repair, network troubleshooting, basic operating
    system functionality and/or education is required.
• PC computer support or classroom experience, troubleshooting hardware and software issues is
    extremely beneficial.
• Applicants with CompTIA's A+ and Network+ certifications and/or additional related education
    and/or experience will be highly regarded.
• Customer service-oriented.
• Excellent analytical skills and organizational skills.
• Ability to work and set goals with little supervision while maintaining a strong work ethic.
• Excellent oral and written communication skills and interpersonal skills required.
• Requires ability to perform multiple duties, have organizational skills and be able to work
    overtime when necessary.
• Valid driver’s license and proof of insurability.

Compensation:

This is an entry-level position and Ford Business Machines offers a compensation package that includes a salary, eligibility for overtime, healthcare, retirement, bonus program and more.
%d bloggers like this: