FIELD SERVICE TECHNICIAN (COPIER OR PRINTER)

Your responsibilities would include providing service and customer support during field visits for the installation, services, and maintenance of network connected copiers, printers, and scanners. Diagnose mechanical and/or technical problems and determine proper solutions while documenting all of the necessary paperwork. Operate vehicle in a safely manner and use field automation systems. Cooperate with technical team and share information across the organization. Comprehend customer requirements and make appropriate recommendations while building positive relationships with customers.

Qualifications:

• Associate’s degree, or related work experience, in Computer Science, Information Technology,
    Electrical Engineering, or Mechanical Engineering field is required.
• Experience in Field Service work, system repair, networking computer systems and
    telecommunications.
• Customer service-oriented.
• Excellent analytical and organizational skills.
• Ability to work and set goals with little supervision.
• Strong work ethic.
• Strong desire to achieve success through hard work and commitment.
• Valid driver’s license and proof of insurability.
• The company will provide the use of a vehicle, gas card, cell phone, tools, and laptop computer.

Compensation:

Ford Business Machines offers a competitive compensation package that includes a generous salary, eligibility for overtime, healthcare, retirement, bonus program and more.
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