MANAGED IT SERVICES 

Customized IT for Small and Mid-sized Companies

It’s important to ensure that critical IT systems are always available to support core business functions, which is why Ford Business Machines’ skilled and certified IT department offers a variety of competitively-priced IT services to make sure that your company is always up to date and secure.

MANAGED IT SERVICES 

Customized IT for Small and Mid-sized Companies

It’s important to ensure that critical IT systems are always available to support core business functions, which is why Ford Business Machines’ skilled and certified IT department offers a variety of competitively-priced IT services to make sure that your company is always up to date and secure.

FORD BUSINESS IT OFFERS A FULL ARRAY OF BUSINESS IT SOLUTIONS TO KEEP YOUR COMPANY SECURE AND PRODUCTIVE.

NETWORK SUPPORT

From the safety and security of our new state-of-the-art Network Operations Center (NOC), we offer pro-active remote network monitoring to ensure that we catch critical issues prior to them happening, keeping your systems and data safe from outside viruses, malware, hacking attempts and more. When paired with our help desk support for daily issues, we will keep your business flowing efficiently and focused on your day-to-day operations.

IT CONSULTING

Ford Business Machines provides IT infrastructure consultations to fully-determine your IT service needs and provide a customized solution. Our full analysis includes anti-virus/malware status, operating Systems, email systems, documentation, internet firewall security, system backup, servers, security updates status.

DATA STORAGE & BACKUP

Your company needs a data backup and recovery plan in place to make sure your most fragile information stays safe. Onsite server backups won’t help you in the case of theft, human error or disaster. Ford Business Machines provides a secure and reliable data center that is fully automated and enables a disaster recovery program tailored specifically for your business.

HELP DESK SUPPORT

Our team of certified IT professionals has a service record of fast response and first-call resolution and is available to act as a stand-in for any staffing time-off such as training, vacations or a leave of absence. Just some of the IT help desk services that we can assist with are password resets, software updates, network errors, printer issues, frozen screens, file recovery, and workstations power issues.

CONTRACTED SERVICES

We also offer additional IT services that may just be a one time project or ongoing such as email migration, backup/cloud storage, storage space, server consultation, multiple workstations setup, server virtualization, file backup, and restoration.

NETWORK SUPPORT

From the safety and security of our new state-of-the-art Network Operations Center (NOC), we offer pro-active remote network monitoring to ensure that we catch critical issues prior to them happening, keeping your systems and data safe from outside viruses, malware, hacking attempts and more. When paired with our help desk support for daily issues, we will keep your business flowing efficiently and focused on your day-to-day operations.

IT CONSULTING

Ford Business Machines provides IT infrastructure consultations to fully-determine your IT service needs and provide a customized solution. Our full analysis includes anti-virus/malware status, operating Systems, email systems, documentation, internet firewall security, system backup, servers, security updates status.

DATA STORAGE & BACKUP

Your company needs a data backup and recovery plan in place to make sure your most fragile information stays safe. Onsite server backups won’t help you in the case of theft, human error or disaster. Ford Business Machines provides a secure and reliable data center that is fully automated and enables a disaster recovery program tailored specifically for your business.

HELP DESK SUPPORT

Our team of certified IT professionals has a service record of fast response and first-call resolution and is available to act as a stand-in for any staffing time-off such as training, vacations or a leave of absence. Just some of the IT help desk services that we can assist with are password resets, software updates, network errors, printer issues, frozen screens, file recovery, and workstations power issues.

CONTRACTED SERVICES

We also offer additional IT services that may just be a one time project or ongoing such as email migration, backup/cloud storage, storage space, server consultation, multiple workstations setup, server virtualization, file backup, and restoration.

Questions and Answers

WHAT IS MANAGED IT?

Managed IT is an information technology service provided by Ford Business Machines as a contractor and delivered to the customer. Ford Business Machines is responsible for the upkeep and preventative maintenance of the IT infrastructure as well as providing onsite and helpdesk support under your service contract.

WHY USE FORD BUSINESS IT TO PROTECT YOUR BUSINESS?

Ford Business Machines employs a staff of highly trained and responsive IT professionals that can tailor a solution to fit your organization's IT and budgetary needs.

HOW MUCH DOES FORD BUSINESS IT COST?

Ford Business Machines provides customized support packages based on a complimentary and thorough evaluation of your site's current infrastructure and listening to your needs and concerns. Unlike other IT services providers, we price our services based on the number of peripherals we manage for your organization.

WHAT CUSTOMERS ARE SAYING

They are a great company to work with. We are happy with the service they provide. Service calls are prompt and they are reasonably priced. Everyone is very friendly and knowledgeable.  Our technician has always provided excellent customer service. He has always been prompt, provided great service and educated us as well as helped fix problems when they arise. He went above and beyond helpful service when we had an internal IT problem. We greatly appreciate the service he has provided over the years.

AquaGuard Systems, Inc.

The customer service excels at every level. John Hicks is the best representative ever! He makes sure his customers are taken care of and delivers that personal touch every company wants to have. A tech has been sent asap any time I have had an issue and been taken care of immediately, plus the techs are very talented and personable. They make you feel like they enjoy being there to help you! A+ on every level!

Center Presbyterian Church

Ford Business Machines takes the mystery out of creating a seamless workflow.  We can put our energies into our business matters because Ford takes care of the nuts and bolts. Each person I have dealt with has been responsive, courteous and efficient, treating our concern, as small as we are, as a priority.

Lumina Speech & Hearing Services

A MESSAGE FROM

THE OWNERS

From the beginning, Ford’s primary focus has been the customer. We have always believed that going the extra mile to make certain that we offered an unprecedented experience was the only way to do business and that in turn, our customers would come to value Ford Business Machines as their company of choice.

Over the course of the years, as the industry has progressed, we have continued to hold the customer experience above all else. Our evolution has included the addition of office technology solutions that allow us to be able to provide a one-stop-shop for all of our customers’ needs. These additions provide an all-encompassing technology solution for everything from document security to IT help desk support and disaster recovery.

Every day, we are exploring more ways to deliver you, our customer, additional best-in-class solutions that provide your company the ability to stay ahead of your competition and run more efficiently and cost effectively. Our future is bright and we look forward to a long and profitable future of working together.

FORD BUSINESS MACHINES

A MESSAGE FROM THE OWNERS

From the beginning, Ford’s primary focus has been the customer. We have always believed that going the extra mile to make certain that we offered an unprecedented experience was the only way to do business and that in turn, our customers would come to value Ford Business Machines as their company of choice.

Over the course of the years, as the industry has progressed, we have continued to hold the customer experience above all else. Our evolution has included the addition of office technology solutions that allow us to be able to provide a one-stop-shop for all of our customers’ needs. These additions provide an all-encompassing technology solution for everything from document security to IT help desk support and disaster recovery.

Every day, we are exploring more ways to deliver you, our customer, additional best-in-class solutions that provide your company the ability to stay ahead of your competition and run more efficiently and cost effectively. Our future is bright and we look forward to a long and profitable future of working together.

FORD BUSINESS MACHINES

Maybe it’s time we had a conversation about how to increase your return on investment in IT.

FORD BUSINESS IT will meet with you and fully analyze your current IT setup.  We will use this analysis to design a program that not only helps keep your systems running but to also save you money.   Instead of investing in a full IT Team FORD BUSINESS IT will manage your systems and technology without the additional costs associated with hiring a full time IT person.  From data management to IT services, our main goal is to ensure that our customers’ businesses run smoothly and efficiently with an established company that they can trust.

Maybe it’s time we had a conversation about how to increase your return on investment in IT.

FORD BUSINESS IT will meet with you and fully analyze your current IT setup.  We will use this analysis to design a program that not only helps keep your systems running but to also save you money.   Instead of investing in a full IT Team FORD BUSINESS IT will manage your systems and technology without the additional costs associated with hiring a full time IT person.  From data management to IT services, our main goal is to ensure that our customers’ businesses run smoothly and efficiently with an established company that they can trust.

Want to learn more about FORD BUSINESS IT

but are not ready to have a consultation?

Please provide your email address and we will send you a free no-obligation brochure detailing how FORD Business can help your company.

Want to learn more about FORD BUSINESS IT

but are not ready to have a consultation?

Please provide your email address and we will send you a free no-obligation brochure detailing how FORD Business can help your company.