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Why Choose Ford’s Managed IT Services?

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Why Choose Ford’s Managed IT Services?

Many of the clients we are representing are our already existing clients that we have serviced in other lines of our business for years with great trust and success.  Being able to talk to a trusted friend over issues that you are facing in your personal life is as important as being able to discuss the issues your business faces.  Ford is that trusted team, and we look forward to continuing our relationships with you as your business continues to develop, grow, and change.

Managed IT Services from Ford Business Machines Inc. specializes in a proactive remote monitoring approach for all your IT needs, ensuring that we catch critical issues prior to them happening.  This will allow you peace of mind, knowing that your systems and data are as safe as possible from outside viruses, malware, hacking attempts, and more.  These services can also be paired with live help desk support, so when you have an issue we are only a phone call away.  You can speak to an expert who can work with you to resolve your problems quickly and efficiently, enabling you to move on to create customer satisfaction for your clientele. 

Managed IT Services from Ford Business Machines, Inc. also enables you to have less down time during your productive hours, as we are remotely monitoring and repairing issues as soon as they happen.  This means fewer disruptions to your office staff during the day, allowing them to keep their focus where it is needed – on your clients. 

These services are provided to you as a singular service, or as a backup to your current IT infrastructure, allowing your current IT staff to focus on more mission-critical projects for your business.  We also offer special IT project consultation and services, so that if your business is just beginning, or you are moving to a new location you can be sure that your network is set up correctly and efficiently from the start.

Supplementing your IT Staff:  Many businesses like yours have their own internal IT staff, who are trained to meet the needs of your organization specifically based upon your business size and type.  These professionals are the people who usually respond first to your business’s support requests.  We can help you bridge any of the gaps you may face on a day-to-day basis.

Ford’s Managed IT Services can help your current staff, allowing them more time to focus on the daily needs of your business by assisting with things like:

• Password Resets
• Printer Issues
• Frozen screens and workstations
• We can help with IT Turnover and Staffing
• We can bridge the gap from the time that you receive notice from a current staffer, hire a new employee and they are up to full speed to support you.
• We can provide temporary assistance if your IT staff needs to go to training, or is on vacation or an extended leave of absence.
  

Ford Business Machines is proud to be opening a state-of-the-art Network Operations Center (NOC) facility at our corporate location.  We look forward to being able to assist you for all of your IT needs.

Ford’s Managed IT Services can also do special projects for you that are not covered in our normal scope of work such as:

• Wiring
• Email Migration
• Backup/Cloud Storage
• Professional Services
• Consultations on storage space, servers, fax servers, and set up of these servers.
• Ordering, Set Up, And Configuration of Multiple Workstations
• Server Virtualization
• File Backup and restoration (disaster recovery)

You finally get your peace of mind.