It’s important to ensure that critical IT systems are always available to support core business functions, which is why Ford Business Machines’ skilled and certified IT department offers a variety of competitively-priced IT services to make sure that your company is always up to date and secure.
Ford Business Machines employs a staff of highly trained and responsive IT professionals that can tailor a solution to fit your organization's IT and budgetary needs.
From the safety and security of our new state-of-the-art Network Operations Center (NOC), we offer pro-active remote network monitoring to ensure that we catch critical issues prior to them happening, keeping your systems and data safe from outside viruses, malware, hacking attempts and more. When paired with our help desk support for daily issues, we will keep your business flowing efficiently and focused on your day-to-day operations.
Ford Business Machines provides IT infrastructure consultations to fully-determine your IT service needs and provide a customized solution. Our full analysis includes anti-virus/malware status, operating systems, email systems, documentation, internet firewall security, system backup, servers, and security updates status.
Your company needs a data backup and recovery plan in place to make sure your most fragile information stays safe. Onsite server backups won’t help you in the case of theft, human error or disaster. Ford Business Machines provides a secure and reliable data center that is fully automated and enables a disaster recovery program tailored specifically for your business.
Our team of certified IT professionals has a service record of fast response and first-call resolution and is available to act as a stand-in for any staffing time-off such as training, vacations or a leave of absence. Just some of the IT help desk services that we can assist with are password resets, software updates, network errors, printer issues, frozen screens, file recovery, and workstations power issues.
We also offer additional IT services that may just be a one time project or ongoing such as email migration, backup/cloud storage, storage space, server consultation, multiple workstations setup, server virtualization, file backup, and restoration.
They are a great company to work with. We are happy with the service they provide. Service calls are prompt and they are reasonably priced. Everyone is very friendly and knowledgeable. Our technician has always provided excellent customer service. He has always been prompt, provided great service and educated us as well as helped fix problems when they arise. He went above and beyond helpful service when we had an internal IT problem. We greatly appreciate the service he has provided over the years.
The customer service excels at every level. John Hicks is the best representative ever! He makes sure his customers are taken care of and delivers that personal touch every company wants to have. A tech has been sent asap any time I have had an issue and been taken care of immediately, plus the techs are very talented and personable. They make you feel like they enjoy being there to help you! A+ on every level!
Ford Business Machines takes the mystery out of creating a seamless workflow. We can put our energies into our business matters because Ford takes care of the nuts and bolts. Each person I have dealt with has been responsive, courteous and efficient, treating our concern, as small as we are, as a priority.
Lifesteps has been a customer of Ford Business Machines since 2008. They respond to emerging needs quickly and professionally. Lifesteps have found the Ford Business Machines team to be knowledgeable, responsive, and works with Lifesteps to provide reliable equipment so that we at Lifesteps can focus on our mission as a nonprofit Human Service provider.
Managed IT is an information technology service provided by Ford Business Machines as a contractor and delivered to the customer. Ford Business Machines is responsible for the upkeep and preventative maintenance of the IT infrastructure as well as providing onsite and helpdesk support under your service contract.
Ford Business Machines employs a staff of highly trained and responsive IT professionals that can tailor a solution to fit your organization's IT and budgetary needs. Ford Business Machines provides customized support packages based on a complimentary and thorough evaluation of your site's current infrastructure and listening to your needs and concerns.
1. Fully managed helpdesk solution
2. Remote and onsite support
3. Comprehensive proactive network monitoring
4. Office 365 migrations
5. In place migrations for software and hardware
6. Network security
7. Network design and implementation
8. Onsite and offsite backup management
9. Disaster recovery