It’s important to ensure that critical IT systems are always available to support core business functions, which is why Ford Business Machines’ skilled and certified IT department offers a variety of competitively-priced data and telecom managed IT services, as well as disaster recovery plans, server back-up and maintenance options. Our services also include helpdesk, remote monitoring and on-site support services. We consistently incorporate a pro-active approach to your managed IT needs with custom-designed, scalable and industry-standard methodologies. Ford Business Machines takes pride in delivering a high-quality level of customer service and support to our customers.
Managed IT is an information technology service provided by Ford Business Machines as a contractor and delivered to the customer. Ford Business Machines is responsible for the upkeep and preventative maintenance of the IT infrastructure as well as providing onsite and helpdesk support under your service contract.
Ford Business Machines employs a staff of highly trained and responsive IT professionals that can tailor a solution to fit your organization's IT and budgetary needs. Ford Business Machines provides customized support packages based on a complimentary and thorough evaluation of your site's current infrastructure and listening to your needs and concerns.
1. Fully managed helpdesk solution
2. Remote and onsite support
3. Comprehensive proactive network monitoring
4. Office 365 migrations
5. In place migrations for software and hardware
6. Network security
7. Network design and implementation
8. Onsite and offsite backup management
9. Disaster recovery