Remote Work Support

We have the solutions you need to work from home productively and securely.

Ford Business Machines’ qualified experts will help your company establish a work-from-home environment that will keep your employees connected to your customers, your staff, and your prospects. From state-of-the-art desktop printers to managed IT services, and everything in between, we’ve got a solution that will provide a seamless transition for your work-from-home needs.

If remote work is your new normal, we are here to support you. Take advantage of Ford IT Services and partner offers to support any size business with remote work technology today.

Copiers and Printers

Delivered and installed to your WFH office.

IT Support and Services

Remote monitoring and virtual networking.

Telecom and Phone Systems

To support remote working.

Work From Home with State Of the Art Technology

Ford Business Machines is able to provide a solution for your remote print challenges to help your remote workers

feel like they're at the office. Businesses of all sizes with work-from-home employees will benefit from this all-in-one desktop

printer from one of the top manufacturers in the industry. Copy, print, scan, email, and fax all from this compact unit.

CANON imageCLASS MF525dw

FAST | RELIABLE | AFFORDABLE | EFFICIENT

Features include:
  • Black and white laser printer
  • 5” color touch screen for increased ease of use
  • Compact design
  • Capable of handling up to 7,500 images per month
  • Mobile printing
  • Print speed of up to 45 pages per minute
  • Single pass document feeder for rapid and high quality scans/copies
  • Fax equipped
  • Wireless enabled
  • Capable of producing labels and envelopes
  • Includes 2 toner cartridges for a total of 30,000 prints
  • Includes one ream of standard copy paper per printer.

For additional printer and copier options, answer a few questions regarding your personal requirements.

Let the Experts Manage Your Remote IT Needs

Customized IT Solutions for Remote Workers

It’s important to ensure that critical IT systems are always available to support core business functions, which is why Ford Business Machines’ skilled and certified IT department offers a variety of competitively-priced IT services to make sure that your remote workers are always up to date and secure.

  • Network Support
  • IT Consulting
  • Data Storage & Backup
  • Help Desk & Support
  • Contracted Services

Frequently Asked Questions

WHAT IS MANAGED IT?

Managed IT is an information technology service provided by Ford Business Machines as a contractor and delivered to the customer. Ford Business Machines is responsible for the upkeep and preventative maintenance of the IT infrastructure as well as providing onsite and helpdesk support under your service contract.

WHY USE FORD BUSINESS MANAGED IT?

Ford Business Machines employs a staff of highly trained and responsive IT professionals that can tailor a solution to fit your organization's IT and budgetary needs. Ford Business Machines provides customized support packages based on a complimentary and thorough evaluation of your site's current infrastructure and listening to your needs and concerns.

WHAT SERVICES DOES FORD BUSINESS OFFER?
  1. 1. Fully managed helpdesk solution
  2. 2. Remote and onsite support
  3. 3. Comprehensive proactive network monitoring
  4. 4. Office 365 migrations
  5. 5. In place migrations for software and hardware
  6. 6. Network security
  7. 7. Network design and implementation
  8. 8. Onsite and offsite backup management
  9. 9. Disaster recovery
HOW CAN I INCREASE MY COMPUTERS’ SPEED?
  1. Be sure to upgrade your computer to Windows 10 if you haven’t already.
  2. Update Windows 10 to the latest version.
  3. Have your antivirus software scan the computer for viruses. (Windows Defender, Avast Antivirus, etc.)
  4. Restart the computer at least every couple of days.
WHAT ARE SOME GENERAL FIXES FOR ISSUES WITH MICROSOFT TEAMS?
What are some general fixes for issues with Microsoft Teams?
  • Restart the computer.
  • Update Microsoft Teams.
  • Update Windows 10 to the latest version.
  • Reinstall Microsoft Teams, but only if necessary.
I CAN’T OPEN OUTLOOK, WHAT SHOULD I DO?
  1. Restart the computer.
  2. Run Windows Update to update all Microsoft Office programs.
  3. Install and run the Microsoft Support and Recovery Assistant by following

this link: https://support.office.com/en-us/article/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f

WHAT SHOULD I DO IF I HAVE ISSUES WITH MY COPIER/PRINTER?

If applicable, check if other people are having issues as well. The

problem could be exclusive to your computer.

Restart the computer if no one else is having issues.
Turn the copier/printer off, wait 30 seconds, and turn it back on if

others are having issues.

Make sure the cables are properly connected to the device.
In Windows 10, go to Control Panel > Hardware and Sound > Devices and Printers >

right-click the copier/printer that isn’t working > select “Troubleshoot.”

WHAT SHOULD I DO IF A WEBSITE I NEED TO ACCESS ISN’T LOADING?

If applicable, check if other people and/or devices are having issues with the website. The

website could be down if others can’t access it either.

Go to isitdownrightnow.com. Copy and paste the link of the website

you’re trying to access in the box on the page. Press “Check” to see the

status of the site.

If isitdownrightnow.com says the website is up and other people can

access it, try restarting the computer.

Try opening the website in Internet Explorer if you’re not doing so already.

I’M TRYING TO SEND EMAILS THROUGH OUTLOOK, BUT THEY AREN’T SENDING. WHAT CAN I DO?

Open Outlook > click Send / Receive > verify “Work Offline” isn’t selected.
Make sure you’re properly connected to the Internet.
Restart the computer.
Install and run the Microsoft Support and Recovery Assistant by following

this link: https://support.office.com/en-us/article/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f

Ford business IT offers a full array of business IT solutions to keep your remote workers secure and productive.

Voice Communication

Voice over Internet Protocol (VoIP) is a phone system that uses the internet instead of a landline or mobile network. With a less expensive monthly fee, service mobility, versatile features, and efficient client and staff interaction, VoIP is a cost-efficient way to update your communication system. Our knowledgeable advisors can walk you through the process and feature options and will be there every step of the way during installation and training.

90+ ENTERPRISE-LEVEL FEATURES

  • Call Forwarding
  • 3-way Calling
  • Receptionist Routing
  • Call Park
  • Caller ID
  • Music on Hold
  • Call Transfer
  • Extension Dialing
  • Voicemail Transcription
  • Do Not Disturb
  • Call Recording
  • Call Waiting
  • HD Audio ... And many more

VOICEMAIL

  • Voicemail to email via WAV file
  • SMS notifications
  • Voicemail transcription
  • Auto-delete of voicemail after 90 days
  • Change personal greeting
  • Remote voicemail access

CONFERENCE BRIDGE

  • Unique Toll Free number
  • Up to 50 simultaneous conferences
  • Gather up to 25 people without a reservation
  • Gather up to 100 people on a scheduled phone conference
  • Separate host and guest codes let you stay in control
  • Conference calls can be recorded for reviewing, downloading, and sharing

Cutting-edge communication technology that allows you to seamlessly stay connected to your team and your customers.