With the continuous evolution of office technology, including
advancements in multifunction printer capabilities, the growth of managed IT
services, and the increased need for document management services, the ability
of independent dealers to meet these ever-growing demands versus manufacturer
direct is becoming more and more clear.
While the pull to deal directly with the manufacturer may seem very
enticing, there are several benefits of working with an independent dealer that
you should be aware of before making any decisions.
products to select from. Independent
dealers offer multiple manufacturer options that provide flexibility with regards
to pricing and individual requirements.
driven. Independent dealers
are not driven by stats or numbers for any particular brand. Instead, they are focused on listening to the
customer to ensure that they are providing the right equipment or service for
the desired result. There is no need to
put a spin on a product to make up for a feature that is not available, because
they can offer a product that has the
- Fast and
reliable service and support. Every piece
of equipment at some point requires service and support. The goal of any business is to have as little
down time as absolutely necessary to maximize their own efficiency and revenue
potential. Independent dealers have a
far superior service infrastructure designed to better service their equipment
quickly and effectively.
- Flexibility. Independent dealers offer more
freedom in the way business is conducted.
They can more easily accommodate specific billing requests, desired
delivery needs, or special service requirements, allowing greater flexibility to
most effectively accommodate a customer’s business model.
businesses utilize multiple services offered by many independent dealers in
conjunction with one another, such as document management and managed IT, they’re
able to capitalize on the ability to integrate their data company wide. This integration provides businesses the
ability to easily access any and all information necessary to conduct business
more efficiently and profitably.
owned. Independent dealers
are typically locally owned with a very personal stake in their
reputation. They work very hard to make
sure that their business is conducted at the highest level to ensure that their
reputation is upheld.
With a multitude of options when it comes to office
technology, independent dealers have understandably taken a very important seat
at the table. They offer diversity,
flexibility, responsiveness, and a local partnership.